TERMS OF TRANSACTIONS

1. Generally

All the terms of transaction apply to sales of products by our one-man business   “HarikleiaPane” (hereinafter “our company”,  “we”, “ours”), in which belongs and which is the administrator of the present website  www.oreivatis.com. The e-shop  www.oreivatis.com. displays, promotes and resells the products of the suppliers, with whom our Company cooperates, being in a relationship of non-exclusive representation. Considering the large range of the products we provide, additional product terms may apply on a case by case basis.

Please read carefully the present terms before ordering a product through this website. By using and accessing this website, as a USER (hereinafter “USERS”, “you”), you acknowledge and unreservedly accept that you have read, understand and agree, without any limitation, term or heresy, to be bound by these Terms of Transaction.

Our Company is committed with regard to the quality, completeness and validity of the information contained on our website “www.oreivatis.com. ”, both in terms of the exact details of the information available and in terms of the products provided by our website, with the proviso of any technical or typographical errors which may not have been foreseen or which have occurred unintentionally, as well as with the proviso of any shutdown of this website due to circumstances of force majeure or the occurrence of events that are beyond our legal control.

2. Procedure

Our website operates as a forum/platform, consisted of leather goods, sandals, bags, belts, wallets, slippers, gloves and generally handmade leather goods, for which you can freely be informed or buy any of these items if you wish. Before completing the purchase of the selected items, you are given the opportunity to check all the information you have filled in (e.g. name, phone number, shipping and billing address), to review the selected items and to be notified of the final price including V.A.T., in order to make any changes.

Moreover, after completing the relevant order form and activating the order request, you submit a binding offer to buy our products, which we will accept upon delivery to you of these products. Therefore, your offer is accepted and the purchase agreement between us is completed, when the respective delivery of your selected products will take place.

3. Prices – Availability

The included in the relevant catalogs prices, listed next to each product, include V.A.T. (currently 24%), as it fluctuates from time to time. As for the areas of the Greek territory where reduced V.A.T. rates apply, the final prices of the products are lower than those listed by the percentage difference of the general from the reduced V.A.T. rate.

For any provided product from our website, there is an information page about its availability. Apart from what is mentioned on this information page or otherwise on our website, there is no possibility of greater accuracy regarding the availability of our products. The delivery time of each product is also specified on that information page, unless otherwise specified on our website. There is no guarantee for the delivery time and you should not rely on it.

For any piece of information about the purchase procedure for each produxt, please contact with our Company at the phone number +30 210 3213101 (days and hours of contact: Monday – Friday from 11:00 a.m. to 20:00 p.m., Saturday from 11:00 a.m. to 17:00 p.m.).

4. Product information

Our company is not the manufacturer of the sold products through this website, unless the otherwise is stated expressly. Our Company makes every logically effort to ensure that the product information  (essential features, price, quality, quantity, shipping costs, price’s length, method of payment, method of delivery and accomplishment etc.) is accurate, complete, trustful and infallible. All the products of the Company are handmade from genuine leather and because of this; there may be small imperfections, such as small marks and scratches, while their colors may have slightly different shades from their photos on our website. Please note that the actual packing of the products may contain further information than the displayed in our website. All the product information included in our website is provided for informational purposes only. Therefore, we recommend you not to rely only on the provided information from the website but also we encourage you, before using any product, to always read the labels, warnings and instructions which come with it. Our Company bears no responsibility for inaccurate statements of suppliers or other third parties regarding the products provided on our website.

5. Payment

Payment processing is done securely by a payment processor of our choice “Viva Wallet“, based on whose policy the following alternative payment methods exist:

(a) Electronic Payment using Card. Please note that all types of debit, credit and prepaid cards (Visa, Mastercard, Maestro) are acceptable through the Viva wallet payment service.

(b) Deposit the amount of your order in one of the bank accounts mentioned in detail below and always with the reason for deposit the name in which the order has been placed or its code. After confirmation of its payment by our Company, your order will be sent.

Bank	Account Number	IBAN	BIC
Eurobank	0026.0204.28.0200849200	GR5402602040000280200849200	ERBKGRAA

 

(c) Cash on Delivery. You have the capability of paying the price of the ordered products directly to the carrier upon delivering. Payment in this case is made in cash and up to the legal limit provided. At the time of delivery, you will be asked to sign the respective delivery papers as well as the relevant  purchase receipt. The capability of cash on delivery is provided only for orders delivered within the Greek territory.

(d) Paypal. In case you have a paypal account, you can cash out your order with the increased security and convenience it offers in transactions. By choosing paypal as your payment method, at the end of your order you are directly transferred to the PayPal page. For more information about PayPal online payment service you can visit www.paypal.com.

In case of credit card payments, it is pointed out that the relevant purchase entry in the name ” www.oreivatis.com” appears in the credit card clearing account. The website “www.oreivatis.com.” does not have access to your card details. In case of card payments and its rejection by the payment processor system, we do not bear any responsibility for any delay in sending the product or not sending it. The payment receipt for the payment of the respective purchase price is issued by our Company and is sent to the Users with the sending of their order. In case you want the issuance of invoice, please contact us at: +30 210 3213101 or via email at sandalsoreivatis@gmail.com.

6. Property of the products – Loss risk

Our company has the ownership of the product(s) you choose, until the payment of the price’s total amount which is required for the purchase of the product(s) and under the invariably condition that the amount of the price has been deposited. In case we proceed in any kind of return of the money to the Users, according to the detailed conditions mentioned in par. 9 below, the ownership of the product is returned to our Company.

The risk of losing or damaging the products falls on you from the moment you receive them.

7. Order Shipment

Products’ shipments are made under the responsibility of our Company and for this purpose a relevant shipping report is issued. Please note that any delivery schedule provided is only indicative. Our Company is not responsible for any delay which is not due to its fault or is due to reasons of force majeure (indicatively extreme weather conditions, strikes, problems in the road network, etc.). Especially during the period of pandemia of the new Corona virus COVID-19, there may be delays in products’ delivery that are not due to our Company’s fault. Since all our products are handmade, some of them may have been sold out at the time the order takes place and our website has not been updated. In that case our customer is informed by e-mail or by phone since it will take extra time to be able to recreate/remake the product(s). In case you notice any delay in your ordered products’ shipping, please contact our Company at the phone num. +30 3213101 for its settlement.

8. Acceptance of product(s)

As soon as you receive your product(s), you are obliged to check it/them. It is presumed that you have accepted the product(s), unless you inform us that you intend to return it/them within the time limit set out in paragraph 9 below. If you do not do so, our Company is not subject to any obligation to accept a return of product(s) at a later date. The present does not affect our lawful legal rights. In case you have not receive your product, as it was originally ordered, please contact our company at the phone num. +30 3213101 (days and hours of contact: Monday – Friday from 11:00 a.m. to 20:00 p.m., Saturday from 11:00 a.m. to 17:00 p.m.).

9. Returns policy

(a) You have the right to declare that you will return the product(s) you bought through our website free of charge (excluding the return costs, e.g. courier, shipping costs etc.) without mentioning the reason you want to return it/them, within an exclusive period of fourteen (14) calendar days from the date of receipt, in accordance with the provisions of Article 3e et seq. of Law 2251/1994. To exert the above right of withdrawing you can fill the online withdrawal form which is located on our website, in order to send us your request at sandalsoreivatis@gmail.com. Our company will send you relevant confirmation e-mail concerning your filed request. In order to complete your withdrawal request, according to the article 3ι of law 2251/1994, you must return to our Company the relevant products without undue delay and definitely within an exclusive period of fourteen (14) calendar days from the date of sending the above withdrawal request. Necessary requirements for the exercise of the above right are: i) the product must not have been used , ii) the supplier’s label, from whom the product originates, must not have been removed, iii) labels or markings bearing the product must not have been removed, iv) the product must be returned in the perfect condition in which it was received, whole and inside its packaging (with the proviso of  returning of the defective product). Please consider that we can not accept products’ return, which we reasonably believe that have been used.

Our Company, in case the above intricately mentioned conditions by law are cumulatively met and after checking and confirming their presence, will proceed with the refund process to you within fourteen (14) calendar days from the date of receipt of the respective product(s), using the same means of payment as you used for the original transaction, unless you declare that you wish to purchase a new product of equal value, in which case the procedure detailed in paragraphs 7 and 8 above will be followed. Our Company is excluded from the obligation to return the shipping costs related to the withdrawal of products, if the User had chosen a method of delivery other than the cheapest standard method of delivery offered by our Company (eg if the User had chosen delivery by courier while the possibility of delivery by mail is provided by our Company).

(b) All the deposits concerning the purchase of specified products are final.

10. Data and Transactions Security

Our Company acknowledges as of major importance the issue of data and transactions’ security and therefore we have taken all the necessary measures for their insurance. Our website protects all of its members from any kind of data interception with the method of decrypting them. The payment processor selected from our Company for the accomplishment of the purchases, uses the SSL protocol, with 128-bit encryption (the most powerful nowadays), for safe online business transactions. By this way all your personal data are encrypted, including your credit card’s number, your name, your phone number and your address, so as they cannot be read or modified during their web transfer. The SSL protocol (SecureSocketsLayer), is nowadays an universal web standard for the certification of  websites to the users and for the encryption of data between the users and the webservers.  An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer. Furthermore, all the information sent with SSL protocol are protected by a mechanism which automatically detects if the data have been modified during their transfer.

11. Your responsibilities and obligations

During your access or use of our website you are obligated to comply with the present terms and the specific instructions or warnings for accessing or using it. You will always act in accordance with the current legislation, customs and transactional manners. You may not make any changes or modifications to the website or its content or services and negatively affect the integrity or proper operation of our website. If you intentionally or unintentionally breach any of the obligations set forth in these Terms (including the Terms of Use and the Privacy Policy), you will be liable for any damage and loss caused by you to www.oreivatis.com, our partners and our suppliers. Users are solely responsible for all transactions they make through or as a result of using our website, as well as for the specific terms and conditions of such transactions. Our Company does not guarantee that our website or the servers through which they are made available to you, do not contain “viruses” or other harmful software programs. Our Company has no control and therefore no responsibility for the electronic communications networks and routing protocols through which your personal data is transmitted to our website.

12. Your Account

You guarantee that the personal information which is required for your register on our website is accurate, true and valid in every level. You are solely responsible for maintaining the confidentiality of your user name and your password and for restricting of access to your computer and you agree to be responsible for all activities that take place under your Username and Password. Please read carefully the terms of use of our website as well as the Privacy Policy about the management of your personal data.

 

13. Cavils – Complains

If you wish to express any cavil or complaint regarding our products, please contact our Company at +30 – 210 3213101 (contact days and hours: Monday – Friday from 11:00 am to 20:00 pm, Saturday from 11:00 am to 17:00 pm).

14. Applicable Law

 

All the transactions made through www.oreivatis.com are regulated by International and European law, which governing issues related to e-commerce, as well as by the Law on Consumer Protection (Law 2251/1994, as applicable) ), which regulates issues related to distance selling.

15. Other Settings

You fully acknowledge, agree and confirm that these Terms, including the terms of Use of our website and the Privacy Policy, constitute the full and exclusive agreement between us regarding your use and participation in the purchase process through this website and supersede any previous proposal, agreement or other communication. We reserve the right, in our sole discretion, to amend these Terms at any time by posting the amendments on our website. Any amendment provokes legal results from the moment it is posted on our website. Your continued use of our website means knowing and accepting of these Terms of Transaction. We may terminate any of the rights granted to you under these Terms, with or without prior notice, and you are required to comply with any such termination by discontinuing your use of our website. Anything contained in these Terms may not be considered as establishing any kind of cooperation or joint venture between us. The rights and means provided by these Terms are cumulative and do not preclude any rights or means provided by law.

16. Renouncement

If you violate any of these Terms and we do not take any action, our Company still reserves the right to use its rights, as well as any legal means in any other case of violation of these Terms of Transaction.

17. Minors

In order to legally purchase products and services from our website and to legally contract with our Company, according to Greek Law, you must be eighteen (18) years old and over. In case you are under eighteen (18) years old, please use the services of this website exclusively under the directions of a parent or guardian in general. Nevertheless, if minors voluntarily and without the guidance of a parent or guardian in general visit this website or use services that may be considered inappropriate for them, our Company bears no responsibility.

18. Amendment of the terms of the present – Possibility of separation.

Our Company reserves the right to amend or renew the terms and conditions of transaction at any time. You will be subject to the Transaction Terms, which are in effect at the time you place your order, unless any amendments to these terms is required by law or public authority (in which case such modification may apply to orders previously placed by you). Our Company undertakes the obligation to update this text for any change or addition to the terms. If any provision of the above terms is found to be invalid, invalid or becomes invalid, it automatically ceases to be valid and is removed from the present, without in any case affecting the validity of the other terms.

19. Contact details

This website is owned and managed by our Company, namely:

One-man business  : “Charikleia Pane”

Physical shop: 65 Pandrosou, 10555, Monastiraki, Athens

Tax Identification Number: 104302506

Tel: +30 – 210 3213101

E-mail: sandalsoreivatis@gmail.com